Refund & Cancellation Policy

This page is maintained by StartMyBiz AI as a placeholder. It explains our current billing practices and will be finalized before accepting paid customers.

1. Subscription billing

Pro and Business plans are billed monthly in advance through Stripe. Your subscription renews automatically until cancelled.

2. Cancellation

You can cancel anytime from your account settings or the Stripe billing portal. Cancellation takes effect at the end of your current billing period. You keep access until then.

3. Refunds

Because our service delivers immediately usable digital work product, fees are generally non-refundable. We may issue a refund in cases of accidental billing, duplicate charges, or where required by law.

4. Trials and downgrades

If a free trial is offered, it converts to a paid subscription unless cancelled before the trial ends. Downgrades take effect at the next renewal date.

5. Disputes and chargebacks

Please contact support before initiating a chargeback. We will work to resolve the issue promptly.

6. Changes to this policy

We may update this policy. The latest version will always be posted here with the updated date.

7. Contact

For billing questions, contact us at billing@startmybiz.ai.